Privacy policy
We would like to make you aware of the information we collect from your interactions with our website and our service.
Site analytics and ad measurement
When you visit our website we may collect information for the duration of your session, including your device's IP address, approximate location and time of visit, the browser and operating system you use, and how you interact with the site, for example the pages you view, the order you view them in, how long you spend on them, at what point you contact or call us, any errors you encounter and page response times.
With your permission, we use Google Analytics, Google Ads and the ChatGPT Ads measurement pixel to understand site visits and measure submitted enquiries and clicks on phone links. A phone-link click does not tell us whether a call connected. We do not send the contents of enquiries or quotes to either platform.
These optional measurement tools load only after you accept cookies. Google and OpenAI may set cookies or use ad click identifiers to attribute actions. You can decline or change your choice through “Cookie settings” in the footer. We remember your choice on this device for six months. A previous analytics-only acceptance stays analytics-only until you make a new choice. Enquiries and quotes work regardless of your choice.
Contact enquiries
We may collect your information via the contact form on our website, by email or by phone. The information you provide will only be used to contact you about your enquiry and related customer service matters. We do not add enquiries to mailing lists.
Enquiries submitted through the website are delivered to us by email through a third-party form delivery service, and we store your information securely. We will contact you directly if there is ever a security breach affecting your data.
Your rights
You have the right to request the information we hold about you and to ask us to remove it. To do so, contact us at info@loudhire.co.uk. Please allow seven working days for us to respond.
If you have any further questions, please contact us.